Simple, Transparent Pricing

RWU stands for "RisingWave Unit," a term used to quantify resource consumption of your RisingWave services. We calculate RWU based on your instance type, cluster size, and cloud provider's configuration to ensure you get optimal performance tailored to your needs.

RisingWave prioritizes data security by implementing industry-standard encryption, secure data transfer, and isolation policies. Our cloud infrastructure also complies with major regulatory standards to safeguard your data throughout processing and storage.

Yes, we will help adjust your service plan at any time per request. Changes to your plan will be reflected in your next billing cycle.

RisingWave offers several support plans tailored to different business needs, ranging from basic support with business hours access to comprehensive 24/7 support with dedicated account management.

Data transfer costs depend on your cloud provider and region. Standard rates apply for ingress, egress, and private network options (AWS PrivateLink, GCP Private Service Connect, or Azure Private Link). Charges vary based on region and data volume.

Yes, we provide discounted rates for customers who commit to annual contracts. Contact our sales team for more details on how these discounts can benefit your specific needs.